Refunds & Returns Policy


Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your Product as described.

Defective/ Damaged / Wrong Product received.   

Products are eligible for a free replacement within 7 days of delivery if damaged, defective or different products are delivered to you. Please share us the product unboxing video.  keep the Product in its original condition, with the outer box, the Price tag attached, user manual, warranty card, and original accessories in the packaging for a successful reverse pick-up.

Please do not send your purchase back to us unless we authorize you to do so. We will contact you to ascertain the damage/defect in the product before issuing a Replacement/refund.  Product replacement / Refund will be initiated within 48-72 hrs after receiving defective Product at our Warehouse.

For more information about our Return Policy, if you have questions, or if you would like to make a complaint, reach out to us through our Whatsapp chat support number 9769155611. You can write us by email at support@maaltisshop.comw